Frequently asked
questions

Aero Charcoal produces coconut shell charcoal briquettes in Indonesia for two applications: shisha (hookah) and barbecue. The range has four grades: Shisha Signature, Shisha Select, BBQ Pure and BBQ Blend.

Aero Charcoal is a brand of PT Dans Global Trade, an Indonesian company.

Shisha Signature and Shisha Select are offered as 25 mm and 26 mm cubes. Other dimensions can be discussed.

BBQ Pure and BBQ Blend are available in pillow and hollow hexagon shapes. Flat and other custom formats can be discussed.

Shisha Signature is the low-ash grade (max. 1.8% ash, ≥ 7,400 kcal/kg) for premium brands. Shisha Select is the core commercial grade (max. 2.5% ash, ≥ 7,200 kcal/kg) for distributors who need consistent quality at a competitive cost.

Yes. Aero Charcoal supplies private-label packaging with your branding. Artwork, materials and dimensions are approved before production.

Yes. Every order starts with a product brief and a reference sample. You evaluate and approve the sample before quotation and order confirmation.

Minimum order, lead time and payment terms depend on the grade, packaging and destination. They are confirmed in the quotation and sales agreement.

The published specifications are verified per batch against the agreed parameters.

Charcoal can be subject to dangerous-goods rules for sea freight (UN 1361, Class 4.2) depending on the product and test results. Classification, carrier acceptance, packaging and shipping documents are confirmed for each shipment.